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Your Rights and Our Rules, Clearly Set Out

These terms govern how your account operates on fc888 — from the moment you register to every JazzCash, Easypaisa or Raast transaction you make. Access is available only where local law permits, and it's your responsibility to confirm that before you start.

Pakistan-Eligible RegionsJazzCash Account TermsEasypaisa PolicyRaast Payment RulesAccount Data Rights
fc888 Your Rights and Our Rules, Clearly Set Out
DATA ACCOUNT SECURITY

How We Handle Your Account Data

When you register with fc888, we collect the details needed to verify your identity — name, contact number and the wallet linked to JazzCash, Easypaisa or Raast. We hold this information only for as long as your account is active, or as required under applicable compliance rules. You may request a copy of your account data, ask us to correct inaccurate records, or raise a deletion request by writing to our support team. Cookies on this site maintain your login session and help shape your lobby view — adjust cookie preferences directly in your browser settings at any time.

Data Retention

We retain account data — including your verified JazzCash, Easypaisa or Raast wallet details — for the active life of your account plus any mandatory compliance window that follows account closure.

Cookie Policy

Session cookies keep your login active across the lobby and game rooms; preference cookies shape your view. You can clear or block cookies at any point through your browser settings.

Account Security

Login to your account is protected by OTP verification sent to your registered mobile number. We do not store your wallet PINs — those remain securely within JazzCash, Easypaisa or Raast.

Your Data Rights

You may ask to view, correct or remove personal data tied to your account by contacting our support team. We aim to process data requests within our standard review window.

CONTACT LEGAL TEAM

How to Reach Our Policy Team

If you have a question about these terms, your account data, or how a policy applies to your wallet, our support team handles legal and policy queries separately from general account tickets. You can reach us through live chat in your dashboard, by email, or through the wallet section if your query is tied to a JazzCash, Easypaisa or Raast verification issue. Keep your registered mobile number and email current — that's how we'll contact you about any account or policy matter.

Team online

Live Chat

Reach our policy and legal team through the live chat window inside your account dashboard — it's the fastest route for terms-related questions, access issues and disputes linked to your payment wallet.

Email Support

For detailed legal or policy queries, use our support email and clearly mark your message as a terms or legal matter. This routes it to the team that handles policy-specific requests directly.

Wallet Verification Help

If your JazzCash, Easypaisa or Raast wallet is flagged during verification and you believe it's an error, raise a ticket from the account wallet section and label it as a policy issue.

Common Legal Questions Answered

These questions cover the areas we hear about most often — how our terms apply, what account data we collect and how to exercise your rights as an account holder. Every answer ties directly to the policy on this page. If your situation is more specific, contact our support team through the live chat window in your dashboard or by email, and reference the relevant section.

Your account is governed by the terms published on this page alongside applicable local law. Access is only available where local regulations permit — check your local laws before proceeding with an account.

fc888 is available in eligible regions where local law permits. For you in Pakistan, access depends on the legal position in your specific location. Confirm this before opening or funding your account.

Contact our support team through live chat or email and request account closure or data removal. We first verify your identity, then process the request and review any outstanding balance before finalising.

We hold your name, mobile number and the payment wallet registered to your account — JazzCash, Easypaisa or Raast — along with your login records and session activity during your account's active period.

Log into your account, open the wallet section and update your JazzCash, Easypaisa or Raast number. For changes to your name or identity documents, contact support and provide the relevant verification paperwork.

We review our terms periodically and notify you of significant changes through your registered mobile number or email. Keep your contact details current in account settings to receive any updates we send.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.