Reference

How fc888 Handles Your Personal Information

When you open an account with us or make a deposit via JazzCash, Easypaisa, or Raast, you share certain information.

Account data kept secureJazzCash, Easypaisa, Raast payment data protectedYour access and deletion rightsCookie and device data disclosedContact us to update your records
fc888 How fc888 Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

We treat data protection as part of running the platform properly, not as a checkbox exercise. Every section of your account — from login to payment confirmation — is covered by the practices below. Where you have questions about a specific data point, the support channels above are the fastest route to an answer.

Account Security

Your login credentials are stored in hashed form. We do not store your JazzCash or Easypaisa PIN. Session tokens expire automatically after inactivity on mobile or browser.

Cookie Use

We use cookies to keep your session active across pages, remember your preferred language, and measure which areas of the platform you visit most often on your device.

Data Retention

Account records stay on file while your account is open and for a defined period after closure. You can request a summary of what we hold at any time through live chat or email.

Your Rights

You can request access to your data, ask us to correct inaccurate records, or request deletion subject to any retention obligations that apply. Rights depend on local law and eligible regions.

REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you want to access, correct, or request deletion of your personal data, you can reach us directly through the channels below. We aim to respond to all data-related requests as promptly as possible. For payment-related data queries — such as records tied to your JazzCash, Easypaisa, or Raast transactions — include your registered account number so we can locate your records without delay.

Live Chat Open the chat icon in your account dashboard. Describe your data request and our team will route it to the right person without you needing a separate email.
Email Support Send your request to our support address listed in your account settings. Include your registered mobile number and the nature of your data query for a faster response.
Account Settings Some data updates — like your contact number or linked wallet — can be handled directly inside account settings without contacting support at all.

Common Questions About Your Privacy on fc888

These are the questions we hear most often about how your data is handled on the platform. If your question is not covered here, reach us through live chat or the email address in your account settings.

We collect your name, mobile number, and account credentials on registration. Your device type and session data are logged automatically each time you access the platform on mobile or browser.

Transaction references tied to JazzCash, Easypaisa, and Raast are stored to confirm deposits and withdrawals in your account history. Your wallet PIN is never collected or stored by us.

Yes. Send a request via live chat or the support email in your account settings. Include your registered mobile number so we can locate your records accurately and respond promptly.

Contact us through live chat or email with a deletion request. We will process it subject to any retention obligations that apply under relevant rules. Rights depend on local law and eligible regions.

We do not sell your personal data. Payment processors handling JazzCash, Easypaisa, and Raast transfers operate under their own data agreements. We do not share your data for marketing by outside parties.

Cookies keep your session active, remember your settings, and help us see how the platform is used on mobile. You can manage cookie preferences through your browser settings at any time.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.